Shipping Methods & Costs
USA shipping is via standard ground service of our choice, and can include UPS, Fedex and/or the U.S. Postal Service. Orders being delivered to P.O. Box addresses will generally ship via the U.S. Postal Service.
Most orders are shipped within 48 business hours (Mondays through Fridays) of the order being placed. Orders are often shipped within 24 hours! Orders within the USA generally arrive within 5 to 7 days (often faster) of the date an order is shipped.
*On purchases of $300 and up, Free Shipping is valid to the contiguous 48 states, the District of Columbia, Alaska, Hawaii, Puerto Rico and APO/FPO addresses. Shipping methods offered during checkout may vary based upon the shipping address provided.
Your order value must be $300 or more after discounts are applied and before taxes.
SHIPMENT OF ORDER
We will ship orders to the address you indicate as long as it meets the address requirements detailed on victoriaalexis.com. All purchases from victoriaalexis.com are made in accordance with the terms and conditions found on the website. Upon delivery of your items to the carrier, you will assume risk of loss as well as ownership of items purchased through the website, and you will be responsible for filing any claims with the carrier for damaged and/or lost shipments.
We make every effort to deliver your package to you as soon as possible. However, there are some conditions, which may cause delays:
- Credit Card Approval: Inconsistent credit card, billing and/or shipping information may delay your order.
- Cutoff Time: Orders received after 11:00 AM EST will be processed the following business day.
- USPS Ground Service: Delivery to some destinations may take between 3 to 7 business days.
Should your order not arrive in a timely manner, we would appreciate your patience while we resolve the issue with the carrier’s claim process, which can take from 6-8 weeks.