We can ship to virtually any address in the world!
There is a handling charge of $35 for orders outside of the continental United States.
After your order has been confirmed and authorized, it will be processed and shipped out to you within 24-48 hours. This does not include weekends and holidays. International orders will now be shipping via USPS International. USPS International may take longer than domestic shipping (up to 4 weeks). Please note, VICTORIAALEXIS.COM does collect payment at time order is placed, however, Victoria Alexis cannot always guarantee availability of products. If you have ordered an item that is not available or that is delayed, we will do our best to notify you of this via email. Most often, it will be noted in the item description if it is Out of Stock. If you have any questions regarding the status of your order at anytime, please email us at firstname.lastname@example.org.
Orders received by 11:00 AM EST will be processed and shipped within 24 hours from that business day. Orders received after 11:00 AM EST will be processed and shipped the following business day. We do not ship orders on weekends and holidays. VICTORIA ALEXIS is not responsible for incorrect addresses. Please note that any packages that need to be re-routed are subject to a small fee.
VICTORIA ALEXIS is not responsible for Duty and Freight Charges for International Orders.
International Shipping Charges vary per country and weight and value of package. You will receive your shipping cost and your final total by email prior to shipping.
We make every effort to deliver your package to you as soon as possible. However, there are some conditions, which may cause delays:
- Credit Card Approval: Inconsistent credit card, billing and/or shipping information may delay your order.
- Cutoff Time: Orders received after 11:00 AM EST will be processed the following business day.
- USPS Ground Service: Delivery to some destinations may take between 3 to 7 business days.
Should your order not arrive in a timely manner, we would appreciate your patience while we resolve the issue with the carrier’s claim process, which can take from 6-8 weeks.